All orders are shipped from our warehouse outside Florence, Italy and we ship worldwide using DHL.
All packages have track and trace. Tracking information with be sent to you in a separate e-mail from Sesehtypo when your order is being processed.
We dispatch all orders within:
– DHL Express: 1-2 business day
– DHL Economy: 3-4 business day
Rest of the world
– DHL Express: 2-3 business days
Some countries, remote cities or islands may have longer delivery times. Please get in touch if you need a more exact delivery time for your country/city.
Note! We can’t take responsibility for any delays out of our control, like covid issues.
All shipping costs will be shown upon checkout, however please be advised that local taxes and import duties may apply and is not included in the shipping costs.
If you buy a print and matching frame we will frame the prints for you unless you tell us otherwise. Then the prints are ready to hang on the wall when you receive them.
Otherwise the prints will just be packed in a separate package and included in the same package with the frames.
We do our best to ship your order in a safe and secure way, but if your order for any reason or in anyway arrive damaged, please let us know straight away so we can help you solve the problem.
We always offer to send out replacements for damaged items.
If you do not want a new item shipped we kindly ask for you to initiate a return instead or make other arrangement with us.
Important: Please make sure to take photos of both the package and the damaged product and send it together with other relevant information about the claim to firstname.lastname@example.org
Remember to also state you order number in the e-mail.